If you have a question that is not posted here, please email conference@housingca.org for assistance. We will respond within 24 hours, except on Friday and during weekends.
In-Person
Q: Is this event being held in person or virtually?
A: This year’s conference will be held in- person May 4-6, 2027 at the SAFE Credit Union Convention Center in Sacramento.
Registration
Q: Are the pre-conference Learning Labs and Community Tours included in the full conference registration?
A: No. The Learning Labs and Community Tours on Tuesday, May 4 are each an additional charge.
Q: Is the Housing California Advocacy Day on Tuesday, May 4 included in the full conference registration?
A: No. The Advocacy Day on May 4 is invite-only. For questions please reach out to Jack Dorfman, jdorfman@housingca.org.
Q: Is the Housing Justice Awards Dinner included in the full conference registration?
A: No. The Housing Justice Awards on May 4 requires a separate paid ticket. Award Ceremony information available here.
Q: Are meals included?
A: Breakfast and lunch will be provided to the two-day conference attendees on May 5 and 6.
Q: When does early bird registration begin?
A: Early Bird registration opens December 2, 2026.
Q: When does early bird registration end?
A: Early Bird registration ends on February 5, 2027. Registration fees increase on February 6, 2027. Online registration ends May 3 or until sold out.
Q: Can I pay by check?
A: Yes; you can pay by check or ACH.
Q: What is your cancellation/refund policy?
A: You may cancel your registration on or before April 14, 2027 and receive a full registration refund. Refunds must be requested in writing and e-mailed to questions@american-tradeshow.com. Cancellations made after April 14 2027, are NOT eligible for refund.
Q: If I get COVID-19 right before the conference, am I eligible for a refund?
A: Attendees should stay home if they have tested positive for COVID-19, have COVID-19 symptoms, or have been in close contact with a person who has tested positive for or who has symptoms of COVID-19. If one of the previous scenarios is the case and you are not able to attend the conference, you may be eligible for a full refund. Please send an email to conference@housingca.org.
Q: What is your substitution policy?
A: Registrants who are unable to attend may send another attendee in their place. The substitution request must be received by April 28, 2027. Substitution requests must be requested in writing and e-mailed to questions@american-tradeshow.com.
Q: I didn’t receive a confirmation email for my registration. How can I get one?
A: Please check your spam/junk folder. If it is not there, send an email to conference@housingca.org and request a confirmation email.
Lodging
Q: How do I make lodging reservations?
A: View our Venue, Lodging & Transportation page for hotel information and reservation instructions. The deadline to book your lodging at the discounted rate is February 25, 2026.
Parking
Q: Where can I find parking near the SAFE Credit Union Convention Center
A: Please see below links to nearby parking garages. Registration is located in the North Lobby, entrance from J street.
1056 13th St (between J & K Streets)
1135 12th St (between K & L Streets)
900 13th St (between I & J Streets)
Membership
Q: Is my organization a member of Housing California or am I an individual member of Housing California?
A: Check here to see if your organization (or you as an individual) are a member.
Q: If my organization is a member, how many membership registrations may I purchase?
A: If your organization is a member, you may purchase an unlimited number of discounted membership registrations. Individual members may purchase one registration at the member rate.
Schedule
Q: What is the conference schedule?
A: The conference schedule can be found here, the program is coming soon!
Plenaries, Sessions & Learning Labs
Q: Where can I learn more about this year’s program?
A: More information about plenaries, sessions, and learning labs will be released in early 2027!
Onsite
Q: Will sessions be recorded? Are PowerPoints available?
Answer:
- Our plenary sessions will be recorded and posted to Housing California’s YouTube Channel a few weeks after the event.
- All other educational sessions will not be recorded. However, if a session includes PowerPoint slides, they will be posted on the conference website in late May 2027.
- All conference attendees will receive an email notification when the slides are available online.
Q: Will the venue have a lactation room?
A: Yes, the conference venue will have lactation rooms. Attendees must check out a key at the Registration Desk on Level 1 in the North Lobby to access the room.
Q: Will the event have a luggage room?
A: Yes, the venue will have space to store luggage from Tuesday, May 4 through Thursday, May 6. The space is located in Hall B/C to the right when you walk in the exhibit hall. The luggage room is not staffed, and items are left at your own risk.