FAQs

Registration

Q: What does the conferences’ transition to a virtual event mean for my existing registration?

A: If you are a registrant of the 2020 Housing California Conference, originally scheduled to take place in April 2020, we will reach out via email by Friday, June26 to provide information on how to either transfer your existing registration to the virtual conference or cancel to receive a full refund. If you cancel and receive a full refund you can still register for the virtual conference.

Q: I would like to attend the virtual conference. Can I still register?

A: Registration is slated to reopen in early July. Please sign up for our newsletter here to receive the latest information regarding the virtual conference.

Q: What are the registration rates for the virtual conference?

A: We are in the process of finalizing registration rates for the virtual conference. Updated rates will be posted on the conference website by Friday, June 26th.

Q: What is your substitution policy?

A: Registrants who are unable to attend may send another attendee in their place. Substitution requests must be in writing and e-mailed to Khrystyna Platte at kplatte@housingca.org by Friday, August 28.

Q: I didn’t receive a confirmation for my registration. How can I get one?

A: Please check your SPAM folder first. If it is not there, send an email to registration@housingca.org with the name(s) of the registrants to request a copy of your confirmation.

Q: Where can I find the virtual conference schedule and program?

A: We will publish the virtual conference schedule when registration reopens in early July. Check back on our conference website for the latest updates and information regarding the virtual conference schedule and program.

Sponsors

Q: We don’t remember if we’ve used all our complimentary tickets.

A: We will send out an email in late June or early July (before registration reopens). The email will provide information about the number of complimentary tickets your organization has remaining and how you can register new participants.

Workshop Conveners and Panelists

Q: What does the transition to a virtual conference mean for my workshop or institute?

A: Conference organizers will reach out to workshop conveners by early July with information regarding their workshop.

Scholarship Recipients and Volunteers

Q: I received a general scholarship or volunteer scholarship to attend the Housing California Conference, originally scheduled to take place in April 2020, does my scholarship transfer to the virtual conference?

A: Yes. We will reach out to scholarship recipients in early July with additional details.

If you have a question regarding something that is not in the FAQs above, please email us: